Adroit XRM

About Us

We are a small team based in the UK, with strong technical background and vast CRM implementation experience. Some of us are former Microsoft Employees.
We specialise in implementing Microsoft Dynamics CRM, Power Apps, Azure and SharePoint based solutions.
We have been implementing Dynamics CRM based solutions for more than 12 years for Customers in Health Care, Insurance, Banking, Utility and Public Sectors in UK.

Trusted Advisor and Partner in your CRM Journey:
- We aspire to be a Trusted Advisor and Partner in your CRM journey by working closely with your in-house teams to empower them to take ownership of the tools.
- We partner with your Business Analysts and other key Stakeholders to define a simplified Business Process agnostic to the technology tools.

User Adoption:
- How do you know that your million dollar CRM Sales System is really working for your Sales Team? Are they really using it ? We can help in measuring, tracking and driving the user adoption of your CRM system.
- Identify and address the UX pain points for the end users to enhance their productivity and increase the user adoption rate.

Cost Optimisation: We can help by asking the right questions and suggest the solutions for you to choose.
- Are you fully leveraging the tools and functionality available for your current Microsoft user licenses?
- Are you spinning money on Azure resources that you are not using? Could you optimise billing on your existing Azure resources?
- Are you making right choices on custom code vs no-code/low-code tools to save on IT maintenance costs?

Technical Advisory Service:
- We offer Advisory and Consultancy Services to fine tune and restructure your IT Development Practices and align them with the Microsoft Best Practices.
- Recommend best practices for User Story Backlog management, Release Management and Application Life Cycle Management using DevOps, CI/CD.
- We offer Code Reviews, Design Reviews, Mentoring and Trainings to upskill your in-house IT Development Team.